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Inspection Summary


Overall summary & rating

Good

Updated 6 November 2020

Bymead House is a residential and nursing home situated in Charmouth. It is registered to provide care for up to 30 people. The home is a detached property with rooms set out over two floors accessed by stairs or a passenger lift. There are lounge and dining areas on each floor of the home and a rear garden which is fully accessible. At the time of the inspection there were 26 people living at the service.

We found the following areas of good practice.

Measures were in place to prevent the spread of infection by visitors to the service. All visitors were required to have their temperature taken and complete a full health risk assessment on arrival.

Visitors were required to book in advance to make sure their visits were spread out to avoid the potential risk of transmission to other visitors. This allowed the staff team to clean and sanitise each visiting area between appointments. An internal conservatory area was being used for visits that could be accessed directly from the garden, to avoid visitors moving through the building. People were supported to safely visit loved ones in their bedrooms as they approached the end of their lives.

The registered manager kept people and families up-to-date with the current situation through regular meetings, letters and phone calls. All of the people we spoke with understood the need for the extra precautions and said they felt safe at the service.

The provider had increased staffing levels during the pandemic. An additional activities co-ordinator had been recruited to help promote people’s well-being and continued activities. There had also been an increase in clinical staff hours to ensure additional support was available.

The service had appropriate infection control policies and procedures in place. They had kept up to date with current government guidance and communicated changes to staff promptly.

Regular testing was carried out at the service for both staff and people living there. There was a clear and detailed action plan in place in the event of a positive Covid-19 test. Staff completed daily checks on people's current health status to quickly identify if someone was showing signs of being unwell.

There was a clear policy in place for new admissions to the service; this applied whether it was a new person from the community or someone returning from a hospital stay. The registered manager ensured Covid-19 test results had been confirmed for new admissions prior to any admission. New admissions were required to stay quarantined in their room for 14 days and barrier nursed.

The service had made provision for a designated space for staff to change into and out of their uniform. All staff uniforms were laundered at the service. They used the required personal protective equipment (PPE) appropriately. Sanitisation and PPE stations were placed around the building for easy access.

The service had contingency plans in place in the event of any outbreak of Covid-19 or other emergency.

Inspection areas

Safe

Good

Updated 6 November 2020

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 6 November 2020

Caring

Good

Updated 6 November 2020

Responsive

Good

Updated 6 November 2020

Well-led

Good

Updated 6 November 2020