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Royal College Manchester Good

Inspection Summary


Overall summary & rating

Good

Updated 17 April 2019

About the service:

Royal College Manchester is part of the Seashell Trust. The service provides accommodation and support to up to 40 young adults with profound and multiple learning difficulties. Most people using the service are supported to attend the on-site college or school but the service also provides short breaks for young adults. The accommodation is provided by ten, four-bedroom, purpose built homes. Each home was adapted to meet the needs of the people living there.

People were receiving accommodation and personal care as a single package under one contractual agreement. CQC regulates both premises and the care provided, and both were looked at during this inspection.

People’s experience of using this service:

People received personalised care that suited their needs. People and relatives we spoke with told us they felt well supported and were happy. We observed people being treated as individuals and supported accordingly.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

People were treated as individuals and encouraged to develop life skills and be a part of the wider community.

People’s needs were assessed well in advance of them moving to the college to allow staff to identify other people who they may get on with and place them in houses together.

Staff were skilled in communicating with non-verbal people. Staff knew the people they were supporting well and understood their communication needs. This allowed staff to understand the person’s choices and mood.

Homes were adapted to suit the needs of people and, where appropriate, technology was used to allow people to control their own environment.

People were supported to be active and participate in activities both on-site and in the local community. Where appropriate the service tried to find people work placements to develop their life skills further.

The service met the characteristics of good in all areas and is therefore rated as good overall. More information is in the full report which is on the CQC website www.cqc.org.uk

Rating at last inspection:

At the last inspection the service was rated good (published 4 August 2016).

Why we inspected:

This was a planned inspection based on the rating of the service at the last inspection.

Follow up:

We will continue to monitor the service through information we receive and future inspections.

Inspection areas

Safe

Good

Updated 17 April 2019

The service was safe.

Details are in our Safe findings below.

Effective

Good

Updated 17 April 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 17 April 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 17 April 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 17 April 2019

The service was well-led.

Details are in our Well-Led findings below.