Background to this inspection
Updated
9 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 13 January 2021 and was announced.
Updated
9 February 2021
About the service
Meresworth is a care home providing accommodation and personal care for up to 52 people. At the time of the inspection the service was providing support to 51 people.
The building consisted of two floors. The two floors had living facilities which included people’s individual bedrooms with en-suites, dining rooms and lounges.
One the second floor there was hair dressing facilities as well as a day centre. The ground floor had the offices for the management team and the kitchen facilities.
People’s experience of using this service and what we found
People were happy with the support they received and were supported by staff who knew them well. People felt their privacy and dignity was promoted. People were able to choose how to spend their time and encouraged to make decisions about their care.
People's care plans included information that gave staff knowledge on how people wanted to be supported and what their likes and dislikes were.
People enjoyed the activities available. There were communal areas which were well decorated and were used regularly.
The recruitment process and training systems meant people were supported by staff who were suitable to work in a care setting. Staff felt well supported. People felt in most cases there was enough staff to meet their needs. On the day of the inspection people had their needs met with in a timely way.
People had individual risk assessments and staff were aware of these. People received medicines when they needed, and these were managed safely. People and relatives told us they felt happy living at Meresworth.
The registered manager was known throughout the home and people and staff were positive about them. All staff were clear about what was expected of them and any lessons learned were communicated.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was requires improvement (published 17 July 2018)
Why we inspected
This was a planned inspection based on the previous rating.