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Inspection Summary


Overall summary & rating

Good

Updated 17 April 2019

About the service: Oaklawn provides a care home service without nursing to a maximum of four older people with learning disabilities. The home is a small family run business, and sits alongside the providers other care home. At the time of our inspection four people lived here.

People’s experience of using this service:

¿ People were positive about the care and support they received. Staff were seen to interact with people in kind and compassionate ways.

¿ Peoples’ health and safety were well managed using risk assessments and ongoing reviews of their care and support needs.

¿ There were enough staff to meet people’s needs and the provider followed safe recruitment practices when employing new staff.

¿ The environment was homely and reflected the interests and preferences of the people that lived there.

¿ Staff received sufficient training and supervision to enable them to provide care and support that met people’s needs.

¿ People had enough to eat and drink and their dietary requirements were understood and supported by the staff.

¿ People told us that they enjoyed the food at the service. Where people were at risk of malnutrition and dehydration appropriate steps were taken to support them.

¿ People were treated in a caring and dignified way. They were involved in decisions about their care. Staff knew people well and provided care that was reflective of their needs.

¿ People had access to activities based around their interests and hobbies.

¿ There were systems in place to review the quality of the care being provided that included audits, meetings and feedback questionnaires.

¿ The registered manager aimed to give people a home from home experience. Due to the small size of the home, and small staff team, this had been achieved. There was a real family atmosphere at the home with people and staff enjoying each other’s company.

Rating at last inspection:

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

Why we inspected:

¿ This inspection was part of our scheduled plan of visiting services to check the safety and quality of care people received.

Follow up:

¿ We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 17 April 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 17 April 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 17 April 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 17 April 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 17 April 2019

The service was well-led

Details are in our Well-Led findings below.