• Care Home
  • Care home

Elysian Villas

Overall: Good read more about inspection ratings

21a King Street, St George, Bristol, BS15 1DL (0117) 961 9977

Provided and run by:
Milestones Trust

Latest inspection summary

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Background to this inspection

Updated 28 August 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 11 August 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Overall inspection

Good

Updated 28 August 2020

About the service

Elysian Villas is a residential care home providing personal care to up to 12 people. There were 11 people using the service at the time of our inspection. The accommodation is split in to three individual villas, each with a dedicated senior and staff team.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was registered for the support of up to 12 people. This is larger than current best practice guidance. However. the size of the service having a negative impact on people was mitigated by accommodation being arranged between three villas with their own regular staff teams.

People’s experience of using this service and what we found

People using the service were safe. Improvements had been made to the security of the premises since our last inspection. Progress had also been made in the recruitment of permanent staff. Staff were trained in safeguarding and told us they felt confident about raising concerns with the provider.

From our observations, it was clear that people were settled and content with staff. Staff were kind and caring and understood people’s needs well. Independence was encouraged. People’s dignity was protected, and they were treated with respect.

Staff received good training and support to carry out their roles effectively. Staff were positive about working in the home. Staff worked with other professionals to ensure people’s healthcare needs were met.

The home was well led. The recent change from nursing to residential care had been well managed with no impact on the quality and safety of care that people received. Systems and checks were in place to ensure that the home was operating well.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update: The last rating for this service was requires improvement (published 16 August 2018). There was one breach of regulation. The provider completed and action plan after the last inspection to show what they would and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

The Secretary of State has asked the Care Quality Commission (CQC) to conduct a thematic review and to make recommendations about the use of restrictive interventions in settings that provide care for people with or who might have mental health problems, learning disabilities and/or autism. Thematic reviews look in-depth at specific issues concerning quality of care across the health and social care sectors. They expand our understanding of both good and poor practice and of the potential drivers of improvement.

As part of thematic review, we carried out a survey with the registered manager at this inspection. This considered whether the service used any restrictive intervention practices (restraint, seclusion and segregation) when supporting people.

The service used positive behaviour support principles to support people in the least restrictive way. No restrictive intervention practices were used.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.