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Inspection Summary


Overall summary & rating

Good

Updated 21 September 2021

About the service

Alt Park Nursing Home is a residential care home providing personal and nursing care for up to 35 people aged 65 and over. At the time of the inspection there were 35 people accommodated.

People’s experience of using the service and what we found

The service was following good practice guidance regarding the management of COVID-19 and maintaining standards of hygiene and infection control.

People's experience of using the service was positive. Overall, people received the care and support they needed when required. Feedback we received from relatives and visitors evidenced staff were helpful and kind and treated people with dignity and respect. Positive relationships had been developed between staff and people they supported.

Relatives told us people were safe at Alt Park Nursing Home. One relative commented, “I have no complaints; this is more than a service. (Person) is safe – there have been no incidents. There is a care plan and there are regular staff. Everything is always calm, relaxed and homely.”

There was good support regarding the management of medicines and people got their medicines on time. The medications records supported best practice. Any anomalies were monitored by the auditing process in place. Nursing staff who administered medicines were suitably trained and competent.

Risks associated with people’s care were identified and managed to minimise harm. Supporting care records identified risks and there were plans in place to help keep people safe.

The registered manager was providing effective leadership and was supported by a senior manager who visited regularly and a deputy manager had recently been appointed. The provider’s governance systems and organisational structure provided monitoring and support for the service.

Rating at last inspection and update

At the last inspection the service was rated Good (report published 31 January 2020).

Why we inspected

The inspection was prompted in part due to concerns received about aspects of safe care including management of people with high levels of nursing needs; in particular management of people who were at risk of pressure ulcers and peoples diet and fluid intake.

A decision was made for us to inspect and examine those risks. We undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them.

Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. The overall rating for the service has remained as Good. This is based on the findings at this inspection.

Overall, we found no evidence during this inspection that people were at risk of harm. Please see the safe and well-led sections of this full report.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Alt Park Nursing Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 21 September 2021

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 21 September 2021

Caring

Good

Updated 21 September 2021

Responsive

Good

Updated 21 September 2021

Well-led

Good

Updated 21 September 2021

The service was well led.

Details are in our well led findings below.