All inspections: Mrs Marilyn Christine Wilson - 20 Burlington Road

This inspection visit took place on 18 June 2015 and was announced. The registered provider was given 48 hours notice because the location was a small care home for younger adults who are often out during the day; we needed to be sure someone would be in.

At the last inspection on 06 December 2013 the service was meeting the requirements of the regulations that were inspected at that time.

The registered provider was an individual who also managed the home on a day to day basis. Registered providers are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

20 Burlington Road is a care home registered to accommodate up to three adults. The home is a large mid terraced property. It is run as an ordinary domestic household. People live with the owners and their family and share the communal facilities. The house is close to all local amenities. At the time of our inspection visit there were two people who lived at the home.

The carers in the home were the registered provider and her daughter, who was the main carer. The service did not employ any staff. Both people living in the home were independent and could attend to their own care needs with minimum supervision.

Suitable arrangements were in place to protect people from abuse and unsafe care. Both people told us they felt safe and their rights and dignity were respected. One person said, “I love everything about living here. I feel so safe.”

We looked at the care records for both people. There was information in place about the

support needs for each person and how these were being met.

We found both people were having their healthcare needs. They told us they had access to their doctor’s when they needed to see them.

We found medication procedures in place at the home were safe. Medicines were safely kept and appropriate arrangements for storing were in place. People told us they received their medicines at the times they needed them.

The home was well maintained and clean and hygienic when we visited. The people we spoke with said they were happy with the standard of accommodation provided.

People were happy with the variety and choice of meals available to them. Regular snacks and drinks were available to them between meals to ensure they received adequate nutrition and hydration.

The registered provider understood the requirements of the Mental Capacity Act (2005) (MCA and the Deprivation of Liberty Safeguards (DoLS). This meant they were working within the law to support people who may lack capacity to make their own decisions.

People had freedom of movement around the building. They were involved in decision making about their personal care needs and the running of the home. We saw no restrictions on people’s liberty during our visit.

There was no formal internal quality assurance in place but informal checks were made

routinely. Everyone talked together frequently to discuss any plans or changes. Decisions were made as a family group.

There were two people living at Burlington Rd. They lived there as part of the family. Everyone shared the same communal facilities and were involved in activities together.

The carers in the home were the provider, her daughter, who was the main carer and her son. There were no separately employed, paid staff. The two people living in the home lived as part of the family, going on outings and holidays with them.

People living in the home were treated with respect and dignity. They were fully involved in the plans and activities in the home. People were supported to make decisions regarding consent to the care and support provided. Both people told us that they chose what they wanted to do and chose their work and leisure activities.

We looked at the care records for both people. There was information in place about the support needs for each person and how these were being met.

Medicines were managed safely and as prescribed. Records had been maintained confirming people received their medicines as prescribed.

There was no formal internal quality assurance in place but informal checks were made routinely. Everyone talked together frequently to discuss any plans or changes.

There were two people living at Burlington Rd on the inspection. They lived at Burlington Rd as part of the family, with everyone sharing the same communal facilities

We observed the care and support provided. People were being supported sensitively and effectively. Both people were involved in decision making about the running of the home and their own lifestyles.

We looked at the care records for both people. There was information in place about the support needs for each person and how these were being met. Daily records were kept about their care and welfare. Any health issues or other concerns were recorded.

We talked to one person about their activities. They told us of their hobbies and showed us the handicrafts they had made. They told us they often went on trips out with the owners who they consider their family. It was clear that the person was happy and comfortable in their home.

20 Burlington Rd was a comfortable family home. It was maintained and safe and comfortably warm. There was an effective complaints system in place. There had been no formal complaints as people were encouraged to discuss any minor niggles. One person told us, 'I am happy'.

All involved in the home took advantage of training opportunities and kept up to date with training.

People told us they were content with the care at the home. They described that they lived with a family and were treated as family members. They said family members were caring and shared their lives. They also said the food was good and there were a lot of activities they were free to choose from or to join in.

These older reports are from our old approaches to inspection, including those from before CQC was created.

Archived: Mrs Marilyn Christine Wilson - 20 Burlington Road

All Inspections

18 June 2015

During a routine inspection

6 December 2013

During a routine inspection

31 January 2013

During a routine inspection

23 December 2011

During a routine inspection

Reports under our old system of regulation