We found appropriate background checks were undertaken to make sure only suitable staff were employed to work in the home. We also saw improvements had been made to the internal and external d'cor.
We observed staff providing care and support to people throughout the inspection. There was a calm, friendly atmosphere around the home and people were seen to respond positively to the staff throughout.
People described how their care and welfare needs were met. One person said 'They are good at getting the doctor in quickly if I'm not well.' The visiting health care professional said 'They (the staff) report any issues to us immediately. The manual handling is great. It's one of the best home's we visit. There is a lovely, homely, family atmosphere.'
We saw people were fully involved in decisions about their care. One person told us 'I get the chance to say what I think. I go to my review meetings.'
People's nutritional needs were met. Comments from people included; 'We get good meals. I like everything' and 'The food is nice here'.
We found the building had not been well maintained which could place staff and people living at the home at risk. We also found all checks had not been carried out before staff started working in the home which could also place vulnerable people at risk.
We saw the provider had a system to regularly assess and monitor the quality of the service people received. We also found people's personal care records were accurate and up-to-date.
People told us they were treated with respect and were given lots of choices. One person told us that 'We've got a hairdresser who comes on a Monday.'
People told us about the things they liked to do, one person told us 'Knitting's my favourite thing to do.' Another person told us 'One of my sisters is coming to visit to me', 'I like to go walking.'
We spoke to a visiting district nurse during our inspection who told us that Meadowbank Care Home was one of their favourite homes to come into. They told us the staff were really good and kept them up to date with any changes to people's needs.