The Care Quality Commission
  • Care Home
  • Care home

Archived: Mrs Frances Bainbridge - 30 High Barn Road

Overall: Good read more about inspection ratings

30 High Barn, School Aycliffe, Newton Aycliffe, County Durham, DL5 6QN (01325) 321180

Provided and run by:
Mrs Frances Bainbridge

All Inspections

30 March 2015

During a routine inspection

This inspection took place on 30 March 2015 and was unannounced. This meant the staff and provider did not know we would be visiting.

30 High Barn was set up to provide long term care for two people who had previously lived together.

On the day of our inspection there was only one person using the service and they were in hospital at the time of our visit.

The home had a registered manager in place. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

30 High Barn Road was last inspected by CQC on 16 September 2013 and was compliant.

There were sufficient numbers of staff on duty in order to meet the needs of the person using the service.

Incidents and accidents were appropriately recorded.

Medicines were administered safely and there was an effective medicines ordering system in place.

The person’s needs were being met by suitably qualified, skilled and experienced staff.

The home was very clean, spacious and suitable for the person who used the service.

CQC monitors the operation of the Deprivation of Liberty Safeguards (DoLS) which applies to care homes. The Deprivation of Liberty Safeguards (DoLS) are part of the Mental Capacity Act 2005. They aim to make sure that people in care homes, hospitals and supported living are looked after in a way that does not inappropriately restrict their freedom. We discussed DoLS with the registered manager, who understood their responsibility with regard to DoLS.

Staff treated the person with dignity and respect and helped to maintain their independence by encouraging them to care for themselves where possible.

Staff had a good understanding of the person’s history, needs and preferences.

The person who used the service had access to a range of activities in the home and within the local community.

The provider had a complaints policy and procedure in place and people knew how to make a complaint.

16 September 2013

During a routine inspection

The person who lived at the home did not want to talk to us in detail but said they were happy there.

We asked the manager how they ensured they obtained consent from the person who lived at the home. They said 'I simply ask them first.'

We saw the service provided was personalised and had been set up entirely to support the needs of the one person who lived there. We found the manager had a good understanding of the person's history, needs and preferences.

Prescribed medicines were appropriately administered.

We asked the manager how the home was staffed. They told us they (the manager) were the sole provider of care and support for the person.

We asked the manager how they monitored the quality of the service they provided. They told us they ask the person who lived at the home if they were happy with everything. They said '(Name) would say if they weren't happy.'

21 January 2013

During a routine inspection

The person who lived at the home did not want to talk to us in detail but said he was happy there.

We spent time observing the care and saw the manager supporting the person who lived at the home in respectful and sensitive manner. If he required assistance this was provided discreetly and any requests were responded to quickly and respectfully.

During our visit we looked around the building and found it to be clean and well maintained. Rooms were bright and welcoming.

The manager told us she had provided care for the person who lived at the home for over 20 years. She worked closely with his social worker and we saw this arrangement suited the person living there.

We saw there was a detailed complaints policy in place. This meant the person who lived at the home was kept informed about how to raise any complaints or concerns they might have.