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Archived: Grimsargh House

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Inspection report

Date of Inspection: 15 August 2013
Date of Publication: 18 September 2013
Inspection Report published 18 September 2013 PDF | 78.64 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 15 August 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff and talked with commissioners of services.

Our judgement

The manager had taken reasonable steps to prevent the possibility of abuse from happening, which helped protect the safety and wellbeing of people using the service.

Reasons for our judgement

There was a policy and related procedures in place, which provided staff with guidance in the area of safeguarding. This guidance included advice on spotting signs of abuse and what action to take, if it was alleged or suspected that a resident has been the victim of abuse.

We were able to confirm that the home’s safeguarding procedures were regularly reviewed to ensure that they reflected current guidance and best practice. In addition, contact details of local authority safeguarding teams were also included.

In discussion, the manager demonstrated a good understanding of safeguarding processes and was able to provide an example of actions she had previously taken, when concerns had been identified about the safety and wellbeing of a particular resident.

Records confirmed that training in the area of safeguarding had been provided for all staff. We were also able to confirm that this training was regularly updated to help ensure staff maintained their knowledge and were kept up to date with any changes in practice.

We spoke with a number of staff who were all aware of the home's safeguarding procedures and fully aware of their individual responsibility to report any incidents or concerns. Staff expressed confidence in their manager to deal with any concerns raised in an appropriate manner.