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Archived: Grimsargh House

All reports

Inspection report

Date of Inspection: 8 February 2013
Date of Publication: 26 March 2013
Inspection Report published 26 March 2013 PDF


Inspection carried out on 8 February 2013

During a routine inspection

People gave us positive feedback about the service. This included that they were "very happy" with the home, that they were "very pleased" with the staff and that the staff "keep it spotless". People told us that they were given choices and their views were respected. People told us that the staff encouraged them to use their skills but provided support when needed.

Staff reported that it was a "homely" place to work with a "good staff team". They said that they had good support from their manager.

We observed activities and interactions in different parts of the home. All of these were carried out in ways which were appropriate to the type of care being provided. The interactions between people and staff were relaxed and friendly but showed respect for people's dignity.

We reviewed the provider's policies and a range of reports, records and information. All of these gave evidence that they were appropriate to the type of care provided. The care plans showed clear evidence of initial assessments being in place and regular reviews and updates. They highlighted the person's strengths and preferences as well as their needs and gave clear information to care staff on how to help meet those needs. There was evidence of appropriate liaison and working with external services such as the pharmacy, district nurses and GPs.

There was evidence of learning from feedback and of an ongoing refurbishment programme.