Last updated 1 February 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, and to provide a rating for the service under the Care Act 2014.

This service was previously inspected in November 2013. At that time we found there were no breaches in regulations. This inspection took place on 13 and 17 October 2016 and was unannounced. One adult social care inspector carried out this inspection.

Prior to the inspection we looked at information we had about the service. This information included the statutory notifications that the provider had sent to CQC. A notification is information about important events which the service is required to send us by law.

Before the inspection, we had asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they planned to make. We reviewed the information included in the PIR and used it to assist in our planning of the inspection.

During our visit we were introduced to people living at the home and spoke with six individually. We spoke with two relatives. We observed lunchtime and had a tour of the home and grounds. We spent time with the registered manager, head of quality and care, the training coordinator and spoke with 10 staff. We looked at people’s care records, together with other records relating to their care and the running of the service. This included five staff employment records, policies and procedures, surveys, minutes of meetings, audits and quality assurance reports.