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Inspection Summary

Overall summary & rating


Updated 22 March 2019

About the service

Kanner provides care and accommodation for up to five people with learning

disabilities. On the day of our visit four people were living in the service and each had their own self-contained living accommodation within the home.

People’s experience of using the service

People using the service benefitted from caring, dedicated staff. People living at Kanner were unable to verbally express their views to us but we observed they looked comfortable and at ease with staff. Relatives told us their family members were treated with kindness, compassion and respect.

People were placed at the heart of the service and involved in decisions as far as possible. People’s family, professionals and advocates told us people’s care was individualised.

People’s care was provided safely. The staff team were consistent, staff knew people well and supported them to move safely around the service if needed, and when they were out of the home.

People’s medicines were well managed.

People’s risks were known and managed well, promoting independence as far as possible. Positive behavioural support plans were in place for staff to follow to support their care of people.

People were protected from discrimination because staff knew how to safeguard people. Staff knowledge of people meant they were alert to signs of change which may indicate someone was not happy.

People lived in a service which had a positive culture and was led by a committed registered manager and staff team.

Kanner had worked hard to develop good relationships with local professionals supporting people’s care for example the local authority, commissioners and learning disability service.

Rating at last inspection:

At the last inspection the service was rated as Requires Improvement (The last report was published 8 August 2018). At this inspection the overall rating had improved.

Why we inspected:

This was a planned inspection to look at improvements the service had made following the previous rating. At this inspection we found improvements had been made. People’s risks relating to their health needs and the environment were known and care planned. Incidents were recorded and monitored for any themes and to reduce the likelihood of a reoccurrence. The environment had improved for people and staff working at the service. Maintenance was on-going to promote safety. The leadership at the service was stable. Monitoring of the service to ensure the quality and safety of people was undertaken.

Follow up:

We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned based on the rating. If we receive any concerns we may bring our inspection forward.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 22 March 2019

The service was safe

Details are in our Safe findings below.



Updated 22 March 2019

The service was effective

Details are in our Effective findings below.



Updated 22 March 2019

The service was caring

Details are in our Caring findings below.



Updated 22 March 2019

The service was responsive

Details are in our Responsive findings below.



Updated 22 March 2019

The service was well-led

Details are in our Well-Led findings below.