Updated 13 April 2018
We carried out a focused inspection of Gentle Dental (Mylor Bridge) on 8 March 2018.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
We carried out the inspection to follow up concerns we originally identified during a comprehensive inspection at this practice on 12 June 2017 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
When one or more of the five questions is not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area(s) where improvement was required.
At the previous comprehensive inspection we found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing well-led care in accordance with Regulation 17 ‘Good Governance’ of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Gentle Dental (Mylor Bridge) on our website www.cqc.org.uk.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements to put right the shortfalls and deal with the regulatory breaches we found at our inspection on 12 June 2017.
We have made some further recommendations for improvement:
- Review the current staffing arrangements to ensure all dental care professionals are adequately supported by a trained member of the dental team when treating patients in a dental setting. Where chairside support is not given a risk assessment should be completed.
- Review the system for identifying, disposing and replenishing of out-of-date dental materials stock. In particular in the stock cupboard and reception area.