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Inspection Summary


Overall summary & rating

Good

Updated 5 October 2019

About the service

Wrawby Hall Care Home provides residential care to up to 34 people, some of whom are living with dementia. At the time of the inspection, there were 30 people living in the home.

People’s experience of using this service and what we found

There were sufficient numbers of skilled, competent staff to care for people safely. Staff knew when and how to raise safeguarding concerns and kept people safe from avoidable harm. Risks to people had been assessed and measures put in place to reduce identified risks.

People received personalised care and support based on a thorough assessment of their needs and preferences. They were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were kind and cared for people as individuals and with compassion. They supported people to be as independent as possible. They gave people the information they needed to make informed decisions about their care and support.

Staff knew people well and cared for them in a way they preferred. People were supported to maintain their interests and to pursue hobbies. The registered manager welcomed feedback from people and their families and acted to make improvements where possible. Staff teams worked collaboratively to deliver high-quality care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 28 February 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

will usually lead to cancellation of their registration or to varying the conditions the registration.

Inspection areas

Safe

Good

Updated 5 October 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 5 October 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 5 October 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 5 October 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 5 October 2019

The service was well-led.

Details are in our well-led findings below.