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Laurel Bank Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 6 January 2021

Laurel Bank Residential Care Home is a ‘care home’ and provides accommodation and personal care for 51 people across the 3 floors of the home. People have their own bedrooms, some of which are en-suite, as well as access to various communal spaces including dining and lounge areas, adapted bathrooms and secure outside space.

We found the following examples of good practice.

The entrance hall had been made into a safe space for staff and people to enter the home. There was space for people to clean their hands and access appropriate personal protective equipment (PPE). Staff completed a risk assessment and temperature checks with visitors before they were able to enter the home.

Communal areas had been reorganised to promote social distancing, and people were cohorted in groups within the home. All areas of the home were comfortable and homely, as well as clean and well ventilated.

The home supported professionals to complete remote assessments through the internet. This included speech and language therapy assessments and deprivation of liberties safeguards (DoLS) assessments. Relatives were supported to have contact remotely when visits to the home were not possible.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 6 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 6 January 2021

Caring

Good

Updated 6 January 2021

Responsive

Good

Updated 6 January 2021

Well-led

Requires improvement

Updated 6 January 2021