17 April 2013
During a routine inspection
People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. People looked happy and relaxed in the company of the staff. Relatives told us they had no concerns about safety. One said, "They are happy...it is homely and more like a family".
People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines. Staff were trained to administer medication and they had completed records appropriately.
People were protected from the risks of inadequate nutrition and dehydration. There was a good choice of food and staff helped people to eat in a healthy way. One person told us that food was, "very good". Another was clearly enjoying his meal.
There were good arrangements for monitoring the quality of care and making sure that the standards were maintained and improved on. These included asking people who lived in the home and their representatives for their views in how the home was run.