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Dudley Court Care Limited Requires improvement

We are carrying out a review of quality at Dudley Court Care Limited. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Requires improvement

Updated 12 December 2020

Dudley Court Care Limited is a residential care home which can provide personal and nursing care for up to 22 people aged 65 and over. At the time of the inspection 19 people were receiving support.

We found the following examples of good practice.

Due to an outbreak of COVID-19 in the home they were not accepting visitors at this time. Prior to the outbreak pre-booked window visits with family promoted people’s wellbeing.

Social distancing was promoted throughout the home and limitations were placed on the number of people allowed in communal areas at the same time. When social distancing could not be maintained staff used additional Personal Protective Equipment to reduce the risk of infection.

Admissions procedures were followed to ensure people were admitted to the service safely.

A communal area with windows was used to ensure staff could monitor a person who was at risk of falls during their isolation. This allowed the person to be safely monitored during the day as this was not possible if they were isolating in their bedroom.

Staff ensured people had everything they needed while isolating to make them as comfortable as possible. This included phone calls with family, photos of family, listening to the radio and watching their favourite television programmes.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 12 December 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Requires improvement

Updated 12 December 2020

Caring

Requires improvement

Updated 12 December 2020

Responsive

Requires improvement

Updated 12 December 2020

Well-led

Requires improvement

Updated 12 December 2020