• Care Home
  • Care home

Church Walk

Overall: Good read more about inspection ratings

Cavendish Road, Kirkholt, Rochdale, Lancashire, OL11 2QX (01706) 717400

Provided and run by:
Church Walk Health Care Limited

Latest inspection summary

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Background to this inspection

Updated 30 December 2020

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector and a specialist advisor. A specialist advisor is a health and social care professional with experience in areas relating to this inspection.

Service and service type

Church Walk is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We contacted local authority commissioners and asked them for their views about the service. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We used all of this information to plan our inspection.

During the inspection-

We visited both units and spoke with one person who used the service and five relatives about their experience of the care provided. We contacted six members of staff at random and also spoke with the regional director of operations, the acting manager, the clinical nurse lead, activity coordinators, community psychiatric nurses and a domestic member of staff. We also spoke with the nominated individual during the feedback process. The nominated individual is responsible for supervising the management of the service on behalf of the provider.

We reviewed a range of records. This included two people’s care records and multiple medication records. We looked at two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We reviewed evidence sent to us by the acting manager and the area director of operations.

Overall inspection


Updated 30 December 2020

About the service

Church Walk is a care home providing personal and nursing care for up to 18 people, with complex physical and neurological conditions, including mental health needs, Huntington’s Disease, acquired brain injury, and early onset dementia. At the time of the inspection the service supported 13 people, over two separate units

People’s experience of using this service and what we found.

We found support plans did not always consider the impact of people’s health needs on their behaviour. We discussed this with the manager and the clinical nurse lead and manager agreed to review care plans to take this into account. We noted the service had specific resources that they could utilise to support people more effectively and staff we spoke with were keen to learn more about the impact of specific conditions on the people they supported.

Church Walk had a new manager who had applied to become the registered manager. People told us the manager was approachable and they had worked hard to ensure a more open culture at the service.

Relatives we spoke with were positive about the service and felt their family members were safe. They confirmed that regular contact was maintained and they were kept informed and updated of any changes happening within the home.

The home was clean and hygienic and we were assured that the service was following infection prevention and control procedures. Staff had access to appropriate personal protective equipment (PPE).

Staff were recruited safely and medicines were managed safely.

Staff were able to demonstrate knowledge of how to keep people safe and we saw that safeguarding procedures were being followed appropriately.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 23 December 2019)

Why we inspected

We received concerns in relation to the management of medicines and the management of the service. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

The overall rating for the service has not changed. This is based on the findings at this inspection.