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Inspection Summary

Overall summary & rating


Updated 30 December 2020

About the service

Church Walk is a care home providing personal and nursing care for up to 18 people, with complex physical and neurological conditions, including mental health needs, Huntington’s Disease, acquired brain injury, and early onset dementia. At the time of the inspection the service supported 13 people, over two separate units

People’s experience of using this service and what we found.

We found support plans did not always consider the impact of people’s health needs on their behaviour. We discussed this with the manager and the clinical nurse lead and manager agreed to review care plans to take this into account. We noted the service had specific resources that they could utilise to support people more effectively and staff we spoke with were keen to learn more about the impact of specific conditions on the people they supported.

Church Walk had a new manager who had applied to become the registered manager. People told us the manager was approachable and they had worked hard to ensure a more open culture at the service.

Relatives we spoke with were positive about the service and felt their family members were safe. They confirmed that regular contact was maintained and they were kept informed and updated of any changes happening within the home.

The home was clean and hygienic and we were assured that the service was following infection prevention and control procedures. Staff had access to appropriate personal protective equipment (PPE).

Staff were recruited safely and medicines were managed safely.

Staff were able to demonstrate knowledge of how to keep people safe and we saw that safeguarding procedures were being followed appropriately.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was good (published 23 December 2019)

Why we inspected

We received concerns in relation to the management of medicines and the management of the service. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.

The overall rating for the service has not changed. This is based on the findings at this inspection.

Inspection areas



Updated 30 December 2020

The service was safe

Details are in our safe findings below



Updated 30 December 2020



Updated 30 December 2020



Updated 30 December 2020



Updated 30 December 2020

The service was well-led

Details are in our well-led findings below