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Inspection report

Date of Inspection: 8 September 2011
Date of Publication: 3 October 2011
Inspection Report published 3 October 2011 PDF

Overview

Inspection carried out on 8 September 2011

During an inspection looking at part of the service

At present there are only six people living at Church Walk. Those people who were able to were happy to chat. However, they did not wish to answer specific questions about their care, treatment and support.

During our first visit we observed two people relaxing in the lounge. Both people required full assistance from staff in meeting all areas of their care. They appeared well cared for, were appropriately dressed and clean. Other people were doing activities of their own choosing. Some people were relaxing in their own room, whilst others had been out. One person told us that they had been out shopping.

We observed how staff interacted with people living at the home. Where necessary additional monitoring was put in place to observe people where there were concerns about their behaviour. Members of the team spoken with were all aware of the issues and what to do, if necessary.

People at the home appeared to have a good relationship with staff. The atmosphere was relaxed and friendly. Some of the people were able to come and go freely and this was seen during our visit.

Over the last year Church Walk has gone through a number of changes including the management of the home. Staff told us that �things have improved since the change in management�, �systems are working well� and �I like working at the home�. Another person said that the management team were �very approachable� and �will help out when it�s needed�.

No further issues have been raised with us by the local authority commissioners or safeguarding team.