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Inspection report

Date of Inspection: 11, 13 April 2011
Date of Publication: 17 June 2011
Inspection Report published 17 June 2011 PDF

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People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The provider is aware of their responsibilities in reporting and responding to any issues or concerns ensuring people in their care are protected from harm.

User experience

Prior to our visit on the 11th April 2011 we received some concerning information from the local authority safeguarding team about the care, treatment and support received by someone living at the home. The person concerned was not currently living at the home and it was anticipated that alternative arrangements were being explored. The matter was briefly discussed with the managers. It appeared that the purpose of the investigation had not fully explained to them and that there was some difference of opinion/understanding about the incident. This was currently subject to review and a case conference had been convened to discuss this with the provider in more detail.

Other evidence

The provider sent us information about this outcome as requested. We were told that relevant policies and procedures were in place with regards to safeguarding as well as staff training in adult protection.

In addition to the safeguarding alert the provider had notified us of a further issue with regards to financial irregularities. Two staff members were currently suspended from duty pending investigation. Concerns had also been shared with the local authority and the police.

As already identified within outcome 2 and outcome 4, some people within the home are subject to ‘restrictions’ and interventions due to their behavioural needs. This information needs to be clearly documented to evidence that the rights of people are being protected.