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Richmond Hall Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 22 January 2021

Richmond Hall Care Home provides accommodation, nursing and personal care to a maximum of 64 people aged 65 and over. At the time of the inspection there were 39 people living at the service.

We found the following examples of good practice.

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• Personal Protective Equipment (PPE) such as masks, gloves and aprons were available to visiting professionals on entry to the building. A screening tool was completed prior to entry to ensure any visitors had not been exposed to Covid-19.

• People kept in touch with family members via telephone or video calls. Additional computer programmes had been purchased to allow relatives to log in and see photographs of what their family member had been doing.

• Where people or staff had received a positive Covid-19 test, the provider followed national guidance relating to self-isolation.

• Staff had received additional training in the use of PPE and were reminded of best practice daily through a staff messaging group.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 22 January 2021

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 22 January 2021

Caring

Good

Updated 22 January 2021

Responsive

Good

Updated 22 January 2021

Well-led

Good

Updated 22 January 2021