- Care home
Trembaths
Assessment report published 29 October 2026
Contents
Ratings
Our view of the service
Date of Inspection: 13 October 2026 to 21 October 2026. This inspection was unannounced.
Trembaths is a purpose-built service providing accommodation and nursing care to 51 older people at the time of the inspection. The service is registered to support up to 51 people.
At our last inspection, published 19 July 2018, we rated this service as good. This inspection was prompted due to the length of time since our last inspection.
Since our last inspection, there was a new manager in post. The registered manager had been in post since 2020. There were systems in place to help improve people’s lives and experiences.
Staff were motivated to ensure people were happy and well cared for.
Medicines management systems were in place and managed well.
Staff knew how to recognise and report any concerns relating to abuse. Information was displayed and safeguarding concerns were reported appropriately.
Infection prevention control was practiced. The environment was clean, however there was one area the management team were addressing for malodour. Safety checks had been completed.
There were at times gaps in toilet support or continence care. Records also showed there were some errors in repositioning records to promote skin integrity. Immediate action was taken in response to our feedback to address this.
The registered manager spent time around the home providing support and guidance. People, relatives and staff were positive about their presence, guidance and approach.
People, relatives and staff had opportunities for meetings and sharing their views. People’s choices were sought, and they were supported in accordance with their wishes and needs in most cases. Relatives were involved with people’s care planning and reviews.
People said they enjoyed the food. The mealtime experience was pleasant and sociable with people receiving the right support. People felt they had enough to do with their time, and they had appropriate access to support services.
There were enough staff to meet people’s needs. Staff received training and support. We spoke with 8 members of staff. Staff were positive about the service they provided, the management team and liked working there.
People's experience of this service
We spoke with 7 people and 5 relatives.
People were happy living at the service and told us staff supported them well. They told us staff and management were kind and helpful. Relatives also felt people were happy. A relative said, “[Person] loves living at Trembaths.” People said they felt safe.
People and relatives told us staff knew people well. Care plans had been developed with people involved and these included information to help ensure care was safe and person centred. People told us their care needs were met, and they had plenty to do to occupy themselves. However, we noted some gaps in recording of continence care and some inconsistencies in relation to some people’s pressure relieving position changes. While some may have been recording omissions or errors, during our visit we did note some people were not routinely offered the toilet prior to lunch, and 1 person was in need of this support.
We used a number of different methods to help us understand the experiences of people using the service, because they had complex needs which meant they were not able to tell us their experiences. We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.
We displayed a poster in the service so people, relatives and staff could contact us during the inspection process if we had not been able to speak with them.