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Inspection Summary


Overall summary & rating

Good

Updated 14 January 2021

Claybourne is a residential care home providing accommodation for up to 46 people aged 65 or over who require nursing or personal care. At the time of the inspection there were 31 people living at the home.

We found the following examples of good practice.

• The visiting policy and procedure had been shared with relatives. This included the booking system to be followed, health screening checks and the Personal Protective Equipment (PPE) to be worn by all visitors. This meant people were protected when they had visits from relatives.

• When visits had been restricted other methods were used to ensure people continued to have contact with their loved ones such as, video/telephone calls and letter writing. The registered manager kept in regular contact with relatives to provide updates on their relatives’ wellbeing and government guidance.

• The environment was well maintained and clean. Additional cleaning had been implemented to lower the risk of cross transmission of infection.

• Zoning of areas within the home had been implemented and staff were assigned to specific areas of the home to reduce the risk of cross infection.

• Staff were supported by the registered manager and provider during periods of anxiety. There were internal wellbeing services for staff to access if needed.

• Infection Prevention and Control (IPC) policies and procedures were in place and were regularly reviewed to ensure they contained up to date guidance for staff.

• The registered manager had completed a route cause analysis to ensure any learning was taken to reduce IPC risks.

Inspection areas

Safe

Good

Updated 14 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 January 2021

Caring

Good

Updated 14 January 2021

Responsive

Good

Updated 14 January 2021

Well-led

Good

Updated 14 January 2021