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Beechdale House Care Home Good

Inspection Summary

Overall summary & rating


Updated 13 February 2020

About the service

Beechdale House is situated in Nottingham City. The service is registered to provide accommodation and nursing for a maximum of 40 older people and people living with dementia in one adapted building. There were 31 people living at the service on the day of our inspection visit.

People’s experience of using this service and what we found

People received safe care and treatment from staff who knew and understood their needs, including how to manage and reduce known risks. Whilst some care records needed updating, this had not impacted on the safe care and treatment provided and immediate action was taken where required, to make improvements. Staff had received training in safeguarding and health and safety. Staff were deployed effectively and safe recruitment practice was used when new staff were appointed. Medicines were managed safely and people received their proscribed medicines when they needed. Infection prevention and control measures were used, to reduce the risk of cross contamination. Incidents were reviewed and analysed to consider what lessons could be learnt to reduce further risks.

People received effective care and treatment. Recognised assessment tools, best practice guidance and current legislation, were used to assess and monitor people’s health care and well-being needs. Staff received an induction and ongoing training and support. People received a choice of meals and their hydration and nutritional needs were met. Staff worked with, and shared information across agencies to support people with their ongoing care needs. People’s health conditions were assessed and monitored, and they received support to access health services. Improvements had been made to the environment and plans were in place for further improvement.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were cared for by staff who knew them well. Dignity, respect and independence was encouraged. People and their relative or representative, were included as fully as possible in their care and treatment. Advocacy information was available, should people have required this support.

People received a responsive service that met their individual needs. People's diverse needs, preferences and social history was assessed and care plans provided staff with guidance. People received opportunities of social activities and community involvement. Action was being taken to appoint a new activity coordinator, to further develop people’s opportunities. Complaints and concerns were acted upon and investigated in a timely manner and resolutions found. End of life care was discussed and planned with people and their relative or representative.

The service was well-led by a management team who understood their role and responsibilities in meeting the fundamental care standards and legislative requirements. The culture of the service was open and transparent. The registered manager actively engaged and had developed a positive relationship with the community and external professionals. This had a positive impact on people. The management team were visible and involved in providing care and clearly knew people well. The registered manager used research and best practice effectively, they had been successful in achieving recognition awards for their practice and for improvements made at the service.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was Good (published 4 August 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may insp

Inspection areas



Updated 13 February 2020

The service was safe.

Details are in our safe findings below.



Updated 13 February 2020

The service was effective.

Details are in our effective findings below.



Updated 13 February 2020

The service was caring.

Details are in our caring findings below.



Updated 13 February 2020

The service was responsive.

Details are in our responsive findings below.



Updated 13 February 2020

The service was well-led..

Details are in our well-led findings below.