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Inspection Summary


Overall summary & rating

Good

Updated 6 March 2021

About the service

Welcome Care Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. At this inspection staff were providing personal care to 14 people aged 65 and over and the service can support up to 14 people. The service is situated in a purpose-built large house with large communal areas, bedrooms and bathrooms located across three floors.

We found the following examples of good practice:

The provider followed best practice guidance to ensure visitors to the home did not introduce and spread COVID-19. Information and instructions for visitors were clearly displayed and explained in person. Staff were adhering to social distancing guidance.

The provider had ensured people who were more vulnerable to COVID-19 had a risk assessment in place.

People were supported to have window visits with family members, or when this was not possible people were supported to speak to their families on the phone or via video call.

Inspection areas

Safe

Good

Updated 6 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 6 March 2021

Caring

Good

Updated 6 March 2021

Responsive

Good

Updated 6 March 2021

Well-led

Good

Updated 6 March 2021