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Archived: Farthings Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 22 November 2017

Farthings provide accommodation and personal care for up to six people with learning disabilities. There were three people living at Farthings at the time of the inspection.

At the last Care Quality Commission (CQC) inspection on 9 October 2015, the service was rated as Good. At this inspection the service has been rated as remains Good.

People continued to feel safe. Staff understood their roles and responsibilities to safeguard people from the risk of harm. Risk assessments were in place and were reviewed regularly.

Staffing levels ensured that people's care and support needs were safely met. Safe recruitment processes were in place.

People received care from staff that had received training and support to carry out their roles. People were supported to have enough to eat and drink to maintain their health and well-being.

People were supported to access relevant health and social care professionals. There were systems in place to manage medicines in a safe way.

Staff demonstrated their understanding of the Mental Capacity Act, 2005 (MCA). Staff gained people's consent before providing personal care. People were involved in the planning of their care which was person centred and updated regularly.

People were encouraged to make decisions about how their care was provided and their privacy and dignity were protected and promoted. People had developed positive relationships with staff. Staff had a good understanding of people's needs and preferences. People were listened to, their views were acknowledged and acted upon and care and support was delivered in the way that people chose and preferred.

People using the service and their relatives knew how to raise a concern or make a complaint. There was a complaints system in place and people were confident that any complaints would be responded to appropriately.

The service had an open culture which encouraged communication and learning. People, relatives and staff were encouraged to provide feedback about the service and it was used to drive continuous improvement.

The provider had quality assurance systems in place to review the quality of the service to help drive improvement.

Inspection areas

Safe

Good

Updated 22 November 2017

The service remains safe.

Effective

Good

Updated 22 November 2017

The service remains effective.

Caring

Good

Updated 22 November 2017

The service remains caring.

Responsive

Good

Updated 22 November 2017

The service remains responsive.

Well-led

Good

Updated 22 November 2017

The service remains well-led.