The Bernard Sunley Nursing and Dementia Care Home

Updated 17 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 26 March 2021 and was announced.

Updated 17 April 2021

About the service

The Bernard Sunley Nursing and Dementia Care Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The Bernard Sunley Nursing and Dementia Care Home provides residential care for people with a range of needs such as dementia and Parkinson’s Disease. The service accommodates up to 62 people across two floors. At the time of our inspection, the service was supporting 53 people.

People’s experience of using this service and what we found

People felt safe at the service, and risks to people were appropriately managed and recorded. Accidents and incidents were recorded and action taken to prevent reoccurrence and staff were aware of their responsibility to safeguard people. There were sufficient numbers of effectively trained and safely recruited staff members to meet the needs of the people living at the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service did support this practice.

People received care that was kind and compassionate from staff and their privacy and dignity were respected at all times. People’s independence was maintained where safe to do so to ensure they did not become deskilled. People were involved in decisions around their care and were given regular opportunities to feedback on their care experience in the service. There was a variety of engaging activities available to people, as well as people being supported by staff to achieve goals that were personal to them.

Referrals were made to healthcare professionals to ensure people received holistic care. The service worked to national standards and any new guidance received was distributed to staff. Checks on the quality of the service were completed regularly, and any issues identified were resolved in a timely manner. Complaints were appropriately recorded and responded to.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 30 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.