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Long Meadow Care Home Requires improvement

We are carrying out a review of quality at Long Meadow Care Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 8 October 2013
Date of Publication: 25 October 2013
Inspection Report published 25 October 2013 PDF


Inspection carried out on 8 October 2013

During a routine inspection

We spoke with six visitors, twelve people who used the service and some of the staff on duty. Before people received any care or treatment they were routinely asked for their consent. People told us they were involved in decisions about their daily lives and specific care needs.

People�s care plans contained a level of information that ensured their needs were being met. Information was being followed up in relation to people who had lost weight and care plans had been reviewed in a timely way. This meant that records about people�s care needs were accurate and up to date and staff knew what was expected of them. People told us they were extremely happy with the care provided at Long Meadow. One person told us, �The care is really good here, the staff are brilliant.�

We looked at how clean the home was. Although we noted the house was fresh-smelling and clean at first glance, when we looked further some deep cleaning was required and some infection control procedures were not being followed. This was in some toilet and bathroom areas and the main dining room. We also found that the records for cleaning schedules and audits were not accurate or up to date.

There were enough staff on duty to meet people�s needs. Staff were receiving training on a regular basis and this was monitored by the manager.

There were quality monitoring programmes in place, which included people giving feedback about their care and treatment. This provided a good overview of the quality of the service provided and meant the quality of the service was being kept under review.