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Annacliffe Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 25 March 2021

Annacliffe Residential Home provides accommodation for persons who require support with personal care. The care home accommodates up to 60 people. At the time of the inspection there were 53 people living at the care home.

We found the following examples of good practice.

¿ The registered manager had ensured staff could access comprehensive and informative training in various aspects of infection control. Staff competency in infection prevention and control was checked to ensure they followed good practice.

¿ The environment and equipment had been arranged to minimise the risk of infection and was clean and clutter free. Equipment was available throughout the home to reduce the risk and spread of infection.

¿ Information was gathered from visitors to help minimise the risk and spread of infection. The home followed best practice guidance to relation to the testing of visitors.

¿ Risk assessments were carried out to minimise the risk and spread of infection.

¿ Processes to minimise the risk of infection were carried out by staff. For example, temperature checks, safe waste disposal and increased cleaning of the home took place.

¿ Covid-19 policies and risk assessments were available and known by staff.

¿ Checks and audits were carried out on the cleanliness of the home and action taken if this was needed.

¿ Adequate handwashing facilities, infection control gel and personal protective equipment (PPE) was available to support best practice.

¿ Staff supported people to maintain contact with their loved ones by using the dedicated 'visitors' hub' when this was possible. Other forms of contact were used to help people and their loved one stay in touch. For example, electronic tablets and private social media sites. The home had 3 telephones which were dedicated to visitors calls.

¿ People were supported to access health professional advice and maintain their well-being.

¿ The service was taking part in the whole home testing process and to access COVID-19 vaccinations. People at the home were supported to decide if they wanted to participate. If people were unable to make this decision for themselves, best interest discussions were held with relatives and documented.

¿ Appropriate signage was displayed throughout the home to promote best practice.

Inspection areas

Safe

Good

Updated 25 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 25 March 2021

Caring

Good

Updated 25 March 2021

Responsive

Good

Updated 25 March 2021

Well-led

Good

Updated 25 March 2021