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Annacliffe Residential Home Good

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Inspection report

Date of Inspection: 3 July 2013
Date of Publication: 31 July 2013
Inspection Report published 31 July 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 3 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and talked with commissioners of services.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

We found the home had been maintained and decorated for the comfort of the people who lived there. Aids and adaptations were available around the home to meet the needs of people. We observed a hoist being used appropriately during our inspection. One person told us, “I feel very safe here because they know what they’re doing – such as using equipment properly”.

The home had grounds which were accessible to wheelchair users and people with mobility problems. On the day we visited the home it was clean and tidy. During our tour of the building we observed furnishing, fixtures and carpets to be in good condition. Bathroom and toilet areas were clean and hygienic. Hand washing dispensers were readily available for staff members involved in delivering personal care.

Hot water temperatures were checked throughout and found to be delivering water at a safe temperature in line with health and safety guidelines.

We found all equipment in use by the home was being serviced and maintained as required. Records were available confirming gas appliances and electrical facilities complied with statutory requirements.