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Arbory Residential Home Good

The local authority has identified this service as suitable to care for people discharged from hospital with a positive coronavirus (COVID-19) test result. We have checked it meets the infection prevention and control standards we expect. Find out more about these checks

Inspection Summary


Overall summary & rating

Good

Updated 15 January 2021

Arbory Residential Home is a care home, without nursing, accommodating up to 60 people. The accommodation is arranged over two separate units. The Lodge is a converted manor house and supports people living with dementia and mental health needs. The Court is a purpose-built extension focusing on supporting people living with dementia.

Arbory Residential Home had been identified for use by the local authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status with 19 beds available. During this inspection we only looked at the identified designated setting. At the time of inspection there was no one staying in the designated care setting which is one floor with a separate entrance and lift.

We found the following examples of good practice.

There was a separate entrance, exit and lift for the designated setting. There was a separate entrance to the laundry and clear procedures in place to ensure laundry from designated setting will only be taken to the laundry after all other laundry has been completed.

The provider has learnt from their other designated settings that people tend to not stay very long, five to six days on average. People come with an onward plan already in place so the provider will liaise with the relevant people to support transition.

The provider will support people to maintain their skills as much as possible; the aim will be for people to leave with the same skills they had on going into hospital (as they are aware that there may have been a decline as a result of hospital stay and they may need additional support). They will assess people on an individual person centred basis and provide a detailed risk assessment.

The provider had also identified, from their other designated settings, that people’s contact with relatives had been inconsistent by the time they come to them. One of the first things they do is support people to call/contact their relatives. Setting up chat calls to family they found was a really important part of settling in.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

Inspection areas

Safe

Requires improvement

Updated 15 January 2021

We were assured the service were following safe infection prevention and control procedures to keep people safe

Effective

Good

Updated 15 January 2021

Caring

Good

Updated 15 January 2021

Responsive

Good

Updated 15 January 2021

Well-led

Good

Updated 15 January 2021