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Inspection Summary


Overall summary & rating

Good

Updated 10 July 2018

Leighside is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Leighside provide accommodation and personal care and support for up to five adults who have learning disabilities or autistic spectrum disorder. The accommodation is spread over two floors. All five bedrooms have en-suite bathrooms. There were four people living in the home at the time of our inspection.

At our last inspection in January 2016 we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

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At this inspection we found the service remained Good.

The atmosphere throughout the home was friendly, calm and caring. The staff spoke about people in a respectful manner and demonstrated understanding of their individual needs.

Since the last inspection the provider and registered manager had reviewed the company policies and procedures to make sure staff had up to date guidance to follow.

Staff understood how to identify, report and manage any concerns related to people’s safety and welfare. There were systems and processes in place to protect people from harm, including how medicines were managed.

There were sufficient numbers of staff deployed to meet people’s needs. Safe recruitment practices were followed and appropriate checks had been undertaken, which made sure only suitable staff were employed to care for people in the home.

Staff were supported to provide appropriate care to people because they were trained, supervised and appraised. There was an induction, training and development programme, which supported staff to gain relevant knowledge and skills.

People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People received regular and on-going health checks and support to attend appointments. They were supported to eat and drink enough to meet their needs and to make informed choices about what they ate.

The service was responsive to people’s needs and staff were prompt to raise issues about people’s health so that people were referred to health professionals when needed. There were systems in place to help ensure any concerns or complaints were responded to appropriately.

People were supported to do the things that interested them, maintain relationships and to participate in community activities.

The provider and registered manager demonstrated an open management style and provided leadership to the staff team. There were a range of systems in place to assess and monitor the quality and safety of the service and to ensure people were receiving appropriate support.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 10 July 2018

The service remains Good

Effective

Good

Updated 10 July 2018

The service remains Good

Caring

Good

Updated 10 July 2018

The service remains Good

Responsive

Good

Updated 10 July 2018

The service remains Good

Well-led

Good

Updated 10 July 2018

The service has improved to Good