We found that all staff had received appropriate training, the policy and guidance had been reviewed and all staff were aware of the documentation and their responsibilities for safeguarding vulnerable adults.
Patients gave consent for treatment and care either verbally or in writing. We saw that treatment options were discussed and sufficient time given for patients to talk about their health issues with their practitioner.
Patients were not protected from the risk of abuse as staff had not received training in the safeguarding of vulnerable adults. There were no written instructions for staff to follow in order to report suspected abuse.
Patients were protected against the risks associated with medicines because the provider was ensuring that appropriate arrangements were in place to manage medicines.
There was a system in place to ensure the provider monitored and maintained the quality of service provision at the practice.