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Charlton Grange Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 17 April 2021

Charlton Grange Care Home provides accommodation, nursing and personal care for up to 62 older people, including people living with dementia. The home is purpose-built and accommodation is arranged over two storeys. There were 57 people living at the home at the time of our inspection.

We found the following examples of good practice

Staff retention had been good throughout the pandemic and there had been no use of agency staff. This meant people received consistent care and the risk of COVID-19 being spread by staff who worked at other services was eliminated.

During periods when people had to self-isolate, staff ensured people did not become socially isolated, spending time with people in their rooms on a one-to-one basis. Since the communal rooms had reopened, the home’s lounges and dining rooms had been arranged in a way which enabled people to socialise while maintaining social distancing and activities had restarted in small groups.

Additional cleaning had been implemented during the pandemic, including of equipment and of frequently touched areas. Standards of hygiene and IPC were monitored by the management team. Staff had attended training in infection prevention and control (IPC) and the use of personal protective equipment (PPE). Team meetings were used to keep staff up to date with important messages and updates about COVID-19 and to remind staff of the importance of using PPE effectively.

People had been supported to access healthcare professionals when needed despite the challenges posed by the pandemic. GP consultations were available via video link while some health care input, such as physiotherapy and mental health reviews, had continued face-to-face.

There were arrangements in place to manage visits safely. Visitors were required to take a lateral flow test (LFT) and wait for a negative result before entering the home. Visitors also had their temperature taken, completed a COVID-19 screening questionnaire and were required to wear appropriate PPE

New admissions were managed safely. People planning to move to the home had to have a recent negative COVID-19 test result and undergo a period of self-isolation following admission.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 17 April 2021

Further information is in the detailed findings below.

Effective

Good

Updated 17 April 2021

Caring

Good

Updated 17 April 2021

Responsive

Good

Updated 17 April 2021

Well-led

Good

Updated 17 April 2021