You are here

Bartholamew Lodge Nursing Home Limited Good

All reports

Inspection report

Date of Inspection: 8 October 2013
Date of Publication: 5 November 2013
Inspection Report published 05 November 2013 PDF

Overview

Inspection carried out on 8 October 2013

During a routine inspection

At the time of our inspection 26 people lived at Bartholomew Lodge. Seven of those people were receiving intermediate care. Intermediate care is when people receive care for a short period of time. The aim is for a person�s condition to improve after an injury or illness or for them to recover daily living skills. During our inspection we spoke with ten people who lived there, five relatives, and eight staff.

Everyone we spoke with was very complimentary about the overall service, the care provided, and the staff. One person who lived there told us, �I have had a very good life. I am glad that my daughter found this place for me. The place is good, the food is good, and the staff are good. I am happy and content to spend the rest of my days here�. Another person said, �It is a very good place. We are well looked after�. A relative told us, �It is very good here. I have no concerns. They are well looked after�. All staff we spoke with told us that they enjoyed their work and that they felt that the people who lived there were well looked after and were safe.

During the time we spent with people we saw that staff treated them with respect and dignity. All people we spoke with told us that choices were offered and their views had been taken into consideration. We saw that people's needs had been assessed by a range of health professionals including specialist doctors and the optician. This meant that staff had enabled people to have their health care and safety needs monitored and met.

We found that medication management systems were adequate. People had been given their medication as it had been prescribed by their doctor.

We saw that the environment had been refurbished and enhanced to offer a pleasant place for people to live.

We found that staff were provided with guidance and support to meet people�s needs and to keep them safe.

We saw that complaints processes were in place for people who lived there or their relatives to use if they were not happy with the service provided.