You are here

Inspection Summary


Overall summary & rating

Good

Updated 26 February 2021

The home provides accommodation for up to 36 older people with personal care needs. There were 23 people using the service at the time of the inspection.

We found the following examples of good practice.

• The activities co-ordinator supported people to write letters to family and friends. This was in addition to using technology to communicate with loved ones.

• The provider had converted one room into a locker room for members of staff. Each staff member had a full length locker enabling safe storage of outdoor coats and limiting cross contamination. The room also had a shower enabling staff to shower after their shift before returning home.

• All staff had been fitted with an FFP3 mask in preparation for any future need. An FFP3 mask is a face mask which has been individually fitted and includes enhanced filters.

• Staff took part in an infection prevention and control quiz, 96% of staff completed the quiz with one drawn 'out the hat' for a prize.

• Staff received a monthly bulletin which included important information such as 'policy of the month', Government advice, information about testing and COVID-19 symptoms to look for. The bulletin also included information to support staff wellbeing.

Inspection areas

Safe

Good

Updated 26 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 26 February 2021

Caring

Good

Updated 26 February 2021

Responsive

Good

Updated 26 February 2021

Well-led

Good

Updated 26 February 2021