Scalford Court Care Home

Updated 1 March 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 07 February 2022 and was unannounced.

Updated 1 March 2022

About the service

Scalford Court Care Home is a residential care home providing personal care for up to 59 people. The service supports older people living with physical disabilities or dementia. Accommodation is provided across two separate adapted units with vast external grounds. At the time of our inspection 52 people were using the service.

People's experience of using this service and what we found

Risks associated with people's lifestyle choices, care and support had been assessed. Some risk assessments required further detail on the specific measures and equipment required. However, staff knew people well and knew what to do to keep them safe.

People were protected from abuse. Systems and processes were in place to identify and report any abuse or harm. Where incidents had occurred, the registered manager had reported to external agencies and taken action to reduce the risk of future incidents.

We have made a recommendation that the provider implements a systematic approach to determining staffing levels, with consideration to current guidance and best practice.

People were supported to take their medicines safely and as prescribed. The premises were clean and well maintained. Staff followed safe practices in preventing and controlling infections, including those associated with COVID-19.

The provider had systems in place to check the quality and safety of the services provided and monitor the quality of care. People and relatives felt engaged and involved in how their care was provided. Staff felt they could share their views and be involved in the service provision.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (Published 5 March 2020)

Why we inspected

The inspection was prompted in part by notification of incidents where people were at risk harm and staff recruitment concerns. We undertook a focused inspection to review the key questions of safe and well-led only. During our inspection, we found no evidence people had been harmed and the provider had notified and responded to incidents of concern in a timely manner.

We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection. The overall rating for the service has remained good. This is based on the findings at this inspection.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Scalford Court Care Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit. If we receive any concerning information we may inspect sooner.