Archived: Newsome Road

During our visit we spoke with the manager and two staff. We also spoke with two people who lived at the home and two relatives of people who lived at the home.

We observed interaction between staff and the people who lived at the home. We heard staff asking people what they would like to do and explaining what was happening.

We looked at the support plans of two people who used the service. Each plan showed people using the service received additional support when required for meeting their care and treatment needs.

We looked around the home and found it was clean, tidy and well maintained.

People who used the service were cared for by staff that had sufficient support to ensure they delivered care and treatment to the appropriate standard.

Documentation also showed the home had effective systems for auditing the quality of service.