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Abbeyfield Silverdale & District Society Limited Good

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Inspection report

Date of Inspection: 4 December 2013
Date of Publication: 28 December 2013
Inspection Report published 28 December 2013 PDF

Overview

Inspection carried out on 4 December 2013

During a routine inspection

There were 21 people living at Abbeyfield Silverdale when we inspected. To help us understand their experiences of living in there, we talked with people, observed the care they received and the way staff interacted with people.

People told us that they were happy at Abbeyfield Silverdale. They said that they received care and support when they wanted it. We saw that staff assisted people with personal care discretely and sensitively, in a timely manner. We heard staff talking with people in a kindly way.

We briefly observed people having their meal. The mealtime was relaxed and unhurried, with people able to take their time over their meal. We saw that staff were aware of the dietary needs of people living in the home. People said that the food was good and plentiful.

People told us that they had the aids and adaptations they needed. Equipment was maintained and regularly serviced.

We saw satisfactory numbers of staff on the inspection to respond to people's needs. People told us that staff assisted them in the way they wanted and when they wanted them to.

Systems were in place for monitoring the quality of the service people received. People living in the home and relatives told us that they were well supported by the senior staff team.