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Wythall Residential Home Requires improvement

We are carrying out a review of quality at Wythall Residential Home. We will publish a report when our review is complete. Find out more about our inspection reports.
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Inspection report

Date of Inspection: 22 January 2013
Date of Publication: 27 February 2013
Inspection Report published 27 February 2013 PDF | 128.27 KB

Overview

Inspection carried out on 22 January 2013

During a routine inspection

There were twenty one people using the service at the time of our inspection. We spoke with five of these people and the staff that were supporting them. We spoke with three relatives. We observed the care and support received by people who, due to their medical conditions, were unable to speak with us. Staff supported these people in a respectful manner and offered them choices of how and where they wanted to spend their time.

People told us that they were happy with how their care and support needs were being met. They told us that staff were available at the times they needed them. A person told us “I enjoy having a bath. I can have one whenever I want to.”

People told us about the quality and choice of food and drink available. They told us that they were satisfied about the choice and quality of meals. A person told us “The food is great, there is a choice.”

People told us that they felt safe living at the home and that they would speak to the staff if they had any concerns. A person told us “I enjoy the security of living here.”

During our inspection, we asked local authority staff involved in monitoring the home about the quality of service provided. They told us that they did not have any concerns about the quality of care provided. However, they told us that dementia care training provided by themselves had, on occasions, been poorly attended by staff. Further training dates had been arranged.