Updated 16 July 2019
Mr Yehudi Gordon provides a private medical service at 104 Harley Street in London where he carries out consultations and offers a range of non-emergency specialist services in gynaecology, fertility and women’s health for patients aged over 18 years of age. Further details about the services provided can be found on the provider’s website: www.dryehudigordon.com
Mr Yehudi Gordon shares the premises at 104 Harley Street with a range of other health care providers. He rents a consulting room which is based on the ground floor. The private practice is open 9am to 6pm on a Tuesday and Thursday. Patients can access appointments by telephone and email.
There are currently 2000 patients registered with the service some of which use the service regularly while others do so on an ad hoc or one-off basis. The registered population covers a wide age range with most patients falling within the working age group. The provider informed us that they see around 112 patients each month. Patients requiring advice and support outside of those hours are advised to contact the service by e-mail or telephone Monday to Friday.
Mr Yehudi Gordon employs a part time practice manager and secretary. The landlord provides reception staff and other staff involved in the management of the premises. The provider is registered with CQC for the following regulated activities: Diagnostic and screening procedures, family planning and treatment of disease, disorder or injury.
How we inspected this service
Before visiting, we reviewed information we hold about the service, including information from the previous inspection. We also asked the provider to send us some information about the service.
During our visit we:
- Spoke with the GP and practice manager.
- Reviewed comment cards where patients shared their views and experiences of the service.
- Reviewed documentary evidence that was made available to us relating to the running of the service.
- We reviewed a sample of patient records with the GP to understand how the provider assessed and documented patients care and treatment. We also used this to assess how consent was obtained.
- We made observations of the facilities that were used for providing the service.
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.