The Care Quality Commission
  • Doctor
  • GP practice

Archived: Abney House Medical Centre

Overall: Good read more about inspection ratings

2 Defoe Road, London, N16 0EF (020) 7254 6820

Provided and run by:
Dr Haluk Salih

Important: The provider of this service changed - see old profile

All Inspections

16 March 2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out a desktop based review of Abney House Medical Centre on 16 March 2017. We found the practice to be good for providing safe services and it is rated as good overall.

We had previously conducted an announced comprehensive inspection of the practice on 5 November 2015. As a result of our findings during that visit, the practice was rated as good for being effective, caring, responsive and well led, and requires improvement for providing a safe service, which resulted in a rating of good overall. We found that the provider had breached two regulations of the Health and Social Care Act 2008: Regulation 12 (1) (2) (a) (b) safe care and treatment and Regulation 19 (3) (a) (b) fit and proper persons employed. You can read the report from our last comprehensive inspection at http://www.cqc.org.uk/location/1-1160700212/reports . The practice wrote to us to tell us what they would do to make improvements and meet the legal requirements.

We undertook a desktop based review on 16 March 2017 to check that the practice had followed their plan, and to confirm that they had met the legal requirements. This report only covers our findings in relation to those areas where requirements had not been met previously.

Our key findings on 16 March 2017 were as follows:

  • The practice had undertaken fire risk safety assessments including an annual service of the fire alarm system.

  • Adequate fire safety arrangements were now in place.

  • A procedure for ensuring pre-employment checks for staff was in place and checks had been undertaken for all current members of staff.

  • Non-clinical staff had received chaperone training.

Professor Steve Field CBE FRCP FFPH FRCGP

Chief Inspector of General Practice

22 December 2016

During an inspection of this service

5 November 2015

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Abney House Medical Centre on 5 November 2015. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.
  • Risks to patients were assessed and well managed with the exception of those relating to recruitment checks, Control of Substances Hazardous to Health (COSHH) assessments and fire safety.
  • Staff assessed patients’ needs and delivered care in line with current evidence based guidance. Staff had the skills, knowledge and experience to deliver effective care and treatment.
  • Patients we spoke with told us said they were treated with compassion, dignity and respect. This aligned with national patient survey results.
  • Information about services and how to complain was available and easy to understand.
  • Data from the latest national GP patient survey suggested it was easy to make an appointment with a named GP and that urgent, same day appointments were available.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

The areas where the provider must make improvements are:

  • Ensure adequate fire safety arrangements are in place including a comprehensive annual fire safety risk assessment, fire alarm servicing and fire evacuation drills.

  • Ensure that appropriate recruitment checks are undertaken and records are kept for all staff including DBS checks for non clinical staff undertaking chaperone duties.

The areas where the provider should make improvement are:

  • Complete risk assessments regarding Control of Substances Hazardous to Health (COSHH).

  • Introduce a clinical waste policy.

  • Undertake staff training and periodic water temperature monitoring in accordance with the practice legionella risk assessment action plan.

  • Ensure that infection prevention and control training is cascaded to all staff.

    Professor Steve Field CBE FRCP FFPH FRCGP 

    Chief Inspector of General Practice