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Archived: The Firs Specialist Residential Home

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Inspection report

Date of Inspection: 18, 29 March and 8 December 2011
Date of Publication: 28 June 2011
Inspection Report published 28 June 2011 PDF | 214.66 KB

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People's personal records, including medical records, should be accurate and kept safe and confidential (outcome 21)

Meeting this standard

We checked that people who use this service

  • Their personal records including medical records are accurate, fit for purpose, held securely and remain confidential.
  • Other records required to be kept to protect their safety and well being are maintained and held securely where required.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/03/2011, 29/03/2011, 08/12/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The home has systems to record notifications and to hold all the necessary records securely in the home.

Overall, we found that The Firs Specialist Residential Home was meeting this essential standard.

User experience

People who use this service made no specific comments about this outcome.

Other evidence

All records requested as part of the visit were produced and were up to date. Records were found to have improved since previous visits to the home and were stored in an office area that has a locked door and is not easily accessible for anyone other that staff.

Records confirmed that the home is notifying appropriately with regard to the required notifications that must be made to the Care Quality Commission.