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Archived: The Firs Specialist Residential Home

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Inspection report

Date of Inspection: 18, 29 March and 8 December 2011
Date of Publication: 28 June 2011
Inspection Report published 28 June 2011 PDF | 214.66 KB

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People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/03/2011, 29/03/2011, 08/12/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The provider has cleaned and removed much of the rubbish and debris from around the home and the bedrooms occupied are safe and suitable. General upgrading and redecoration is required to ensure a safe environment throughout.

Overall, we found that The Firs Specialist Residential Home was meeting this essential standard but, to maintain this, we suggested that some improvements were made.

User experience

People were positive about the environment and one person said ‘I have a nice room and I like this hallway’.

Other evidence

Observation confirmed that occupied bedrooms were reasonably well maintained some being well decorated and furnished. Most were also found to be personalised and individual. Some carpeted areas present a trip hazard and this was raised with the provider for him to address.

The environment provides various communal spaces that are light and allows people the space to wander or sit separately in quiet areas. The home was found to be warm on the day of the site visit as it was a bright and sunny day.

The provider advised that the maintenance man had left the employment of the home and that he now undertakes all the maintenance duties along with his regular responsibilities as the home’s chef. He acknowledged the need for general upgrading within the home, and confirmed that he was seeking to raise further finances against the equity in the home in order to progress this.

The external environment has been greatly improved with the removal of rubbish and debris as required by the Environmental Health Department.

Rooms that are used for storage or for maintenance equipment were found to be locked apart from two on the ground floor. These rooms could pose a risk to residents wandering into the room unescorted. There was no evidence that the risks associated with this had been assessed.