18, 29 March and 8 December 2011
During an inspection looking at part of the service
One person said that he was always consulted about the care and support that was to be provided.
All people who were spoken with during the visit to the home expressed a satisfaction with the care provided. Comments included 'I am happy here' 'everything is fine'.
The atmosphere in the home was found to be happy and positive. People living in the home were chatting with each other and with staff and this demonstrated with their positive interaction a good level of well being.
People spoken with said that lunch was nice and the meal provided was well received and eaten by people using the service.
People were positive about the environment and one person said 'I have a nice room and I like this hallway'.