Archived: Newfield View

Updated 1 May 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on 13 March 2018 and was unannounced. The inspection was carried out by an adult social care inspector. At the time of our inspection there were six people using the service.

Prior to the inspection visit we gathered information from a number of sources. We also looked at the information received about the service from notifications sent to the Care Quality Commission by the registered manager. We also spoke with the local authority and other professionals supporting people at the service, to gain further information about the service.

We used a number of different methods to help us understand the experiences of people who used the service. We observed care and support in communal areas and looked at the environment. We spoke with people and their relatives and observed their care and support being provided by staff. We met two people who used the service.

We spoke with two care workers, and the area operations manager. We looked at documentation relating to people who used the service, staff and the management of the service. We looked at three people’s care and support records, including the plans of their care. We saw the systems used to manage people’s medication, including the storage and records kept. We also looked at the quality assurance systems to check if they were robust and identified areas for improvement.

Updated 1 May 2018

The inspection took place on 13 March 2018 and was unannounced. The last comprehensive inspection took place in November 2015 when the registered provider was meeting the regulations. You can read the report from our last inspections, by selecting the 'all reports' link for ‘Newfield View’ on our website at www.cqc.org.uk.

Newfield View is a ‘care home.' People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Newfield View is a large domestic style detached house located in a residential area in Sheffield. The home provides accommodation for up to eight adults who are living with a learning disability. The home has eight single bedrooms. Two bedrooms have en-suite facilities provided and one bedroom has an en-suite shower/wet room.

At the last inspection the service was rated Good.

At the time of our inspection the service did not have a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. However, the registered provider had employed a manager to oversee the day to day running of the service.

When we arrived at the service we were informed that the service would be changing in the near future and would become a supported living accommodation. The people using the service at the time of our inspection had been consulted about the changes and had their care needs reviewed by social workers. The manager we spoke with on the day of our inspection was the registered manager of the service which would be taking over responsibility of Newfield View as a supported living environment.

Systems were in place to safeguard people from abuse. Staff told us they would report abuse straight away. Staff we spoke with confirmed there was enough staff to support people appropriately with their care needs. Care records included risk assessments which assisted staff in supporting people whilst minimising any risks associated with their care. People received their medicines in a safe way. However, we found that temperatures were not taken of the fridge used for storing medicines. This meant that the provided could not demonstrate that the fridge was at the correct temperature for keeping medicine items cool.

We completed a tour of the home and found the décor and furnishings to be tired, worn and in need of attention. We spoke with the team leader regarding this and we were told that the home would be modernised and new items purchased when the service changes its function to a supported living environment.

Staff training took place and staff felt supported to carry out their role. People were supported to eat and drink enough to maintain a balanced diet.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

We found the registered provider to be compliant with the Mental Capacity Act 2005. We saw people were offered choice and they were respected. People had access to healthcare professionals as required and their support was sought without delay.

There was a good rapport between staff and people who used the service. Staff showed kindness and a caring manner in their interactions with people. Staff respected people and maintained their privacy and dignity.

Care plans were in place which detailed the support people required. The registered provider had a complaints procedure.

Further information is in the detailed findings below.