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Inspection Summary


Overall summary & rating

Good

Updated 26 February 2021

Elizabeth Homes is a residential care home providing accommodation and personal care to a maximum of 30 older people and people living with dementia. At the time of our inspection there were 21 people using the service.

We found the following examples of good practice.

Staff followed government guidance in relation to personal protective equipment (PPE) and infection prevention and control (IPC) practices. The service had an ample supply of PPE and stock levels were monitored by the registered manager and the IPC leads.

COVID-19 testing was taking place for all staff and some of the people who used the service. Where people lacked capacity to consent to testing, a Mental Capacity assessment and Best Interests meeting had been carried out. Staff monitored people for signs and symptoms of COVID-19, and appropriate processes were in place and followed should anyone display any symptoms of COVID-19.

Staff supported people’s social and emotional wellbeing. The provider and staff kept family members up to date about the latest guidance and their relative’s health via regular telephone calls, letters and emails.

Audits were in place and used to ensure the service was providing safe care and staff were following guidance.

All staff had undertaken training in IPC. This included putting on and taking off PPE, hand hygiene and other COVID-19 training.

Inspection areas

Safe

Good

Updated 26 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 26 February 2021

Caring

Good

Updated 26 February 2021

Responsive

Good

Updated 26 February 2021

Well-led

Good

Updated 26 February 2021