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Archived: Atlantis Care Home Good

The provider of this service changed - see new profile

Inspection Summary

Overall summary & rating


Updated 3 December 2019

About the service

Atlantis Care Home is a residential care home providing personal and nursing care to 19 older people at the time of the inspection. The service can support up to 20 people who may need support with their physical and mental health and may be living with a dementia. Atlantis Care Home is also registered to provide personal care, in the form of a domiciliary care service, to people in their own homes. On the day of the inspection 4 people were being supported in their own homes by the domiciliary care service [DCA]. Atlantis care home is an adapted building in a rural area.

People’s experience of using this service and what we found

People lived in an open, friendly, family atmosphere where they felt safe and well cared for. People had good relationships with staff and other people living at Atlantis Care Home. During the inspection we saw people engaging happily with laughter and good-humoured banter. People told us they received the support they needed in their own homes.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Some people had a high level of dependence and staff supported them to make choices about their care and support, what they did each day and how they spent their time.

People received care and support from staff who knew them well. Staff were trained and competent in their roles and monitored people's health and wellbeing. When needed, referrals were made to other healthcare professionals. Staff responded to advice given to ensure people received the care they required. Health professionals told us the managers and staff were responsive when people’s health needs changed. People using the domiciliary care service [DCA] told us they were confident with the staff who visited them in their own homes.

People told us they received a good service and felt safe. Accidents and incidents were recorded, and risk assessments were in place. Arrangements were in place for the safe administration of medicines.

People could choose what to eat and drink and were supported to eat in a pleasant sociable environment. People living in their own homes were supported with meals by staff who understood their nutritional needs.

People's communication needs were being met and complaints were acted upon.

People were happy with the way the home was managed. There was a positive and inclusive culture within the service and the registered manager supported the staff and sought to improve the quality of care. The registered manager regularly sought and acted upon people's views of the care they received.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was Good (published 25 April 2017) .

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 3 December 2019

The service was safe.

Details are in our safe findings below.



Updated 3 December 2019

The service was effective.

Details are in our effective findings below.



Updated 3 December 2019

The service was caring.

Details are in our caring findings below.



Updated 3 December 2019

The service was responsive.

Details are in our responsive findings below.



Updated 3 December 2019

The service was well-led.

Details are in our well-Led findings below.