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Sutton Court Nursing Home Limited - 19 Stone Lane Good

Inspection Summary


Overall summary & rating

Good

Updated 27 November 2018

Sutton Court Nursing Home Limited - 19 Stone Lane is a residential care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The home is registered to provide accommodation and care for up to six people who live with a learning disability and associated complex needs such as epilepsy. At the time of the inspection the home was full.

The home is located within a residential area in Worthing. Communal areas include a sitting room, dining room and games room. Bedrooms are of single occupancy and have en-suite facilities. People have access to a rear garden.

At our last inspection we rated the service as Good. At this inspection we found the evidence continued to support an overall rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People living with a learning disability using the service can live as ordinary a life as any citizen.

People were at the heart of the service. People received a high standard of person-centred care that was responsive to their needs. Staff went out of their way to provide support to people and worked additional hours to achieve this. Thought had been given to ensure that people’s needs were met in a responsive and innovative way. Staff found creative ways of supporting people to live full and meaningful lives. People were supported to be part of the local community and there was a culture of social inclusion.

Care plans were detailed and provided clear guidance to staff on how to support people. Information was provided to people in an accessible format. Communication was good and staff communicated with people in their preferred way, such as with pictures or signs. Staff were trained in communication skills that met people’s needs.

People were supported by kind and caring staff. Staff were observed helping and supporting people who became distressed or anxious in a calm and soothing manner. People were consulted and involved in decisions about their care and support; they were treated with dignity and respect.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff had a good awareness of the principles of safeguarding people from abuse. We observed staff supported people safely and in a way that encouraged their independence. Risks to people were fully assessed and there was guidance for staff on controlling risks to people. Sufficient numbers of well-trained staff were provided so people’s needs were met. Checks were made to ensure newly appointed staff were suitable to work in a care setting. Medicines were safely managed. The premises were safe and well maintained. Accidents and incidents were reviewed to see if any changes in service provision were needed. The home was clean and hygienic.

Robust processes were effective for auditing and monitoring the quality of the service and complaints were responded to appropriately in line with the provider’s complaints procedure.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 27 November 2018

The service remains Good.

Effective

Good

Updated 27 November 2018

The service remains Good.

Caring

Good

Updated 27 November 2018

The service remains Good.

Responsive

Good

Updated 27 November 2018

The service remains Good.

Well-led

Good

Updated 27 November 2018

The service remains Good.